We have established the following shipping guidelines to ensure that you receive the freshest, most delicious beer cheese you’ve ever tasted. Keep in mind when shipping to warm locations or during warm times of the year, you will definitely want to make sure someone can receive the package and refrigerate it immediately.
How do we ensure freshness?
To ensure freshness of our delicious beer cheese, we ship every order in a reusable insulated cooler with cold gel packs to refrigerate the beer cheese while it’s on its way to you. Part of the cost of shipping your order is for this insulated packaging. Delivery rates vary, but are based on weight and location. And while it isn’t cheap, we have worked hard to keep our shipping costs as low as possible.
When will you ship my beer cheese?
We typically only ship orders out on Monday or Tuesday to avoid having our product sitting in a warm warehouse for an extended period of time. We do this to make sure your beer cheese arrives fresh and cold. If you place an order on Wednesday or later, please expect a small delay in getting your order out to you.
For overnight orders, we will ship Monday through Friday to ensure that you receive your order in a timely fashion.
Other Important Shipping Notes
The customer is responsible for providing the correct shipping address and contact phone number. We do not ship to P.O. boxes. Rerouting or resending the package can result in additional charges.
Be 100% sure that your shipping address is correct. Our carriers charge for address corrections.
As we are shipping a perishable product, there are things that come up from time to time. We want you to receive the freshest, most delicious product possible. If you are unsatisfied with what you received, it is important to remember that we are not responsible for the following:
Foul, rough, severe weather, and/or acts of god (earthquakes, tsunamis, snow storms, etc.).
Incorrect shipping address. We guarantee shipment to the address provided.
Unopened shipments. Our boxes are clearly marked as perishable items and we ensure our product is packed properly. As with any dairy product, it must be refrigerated upon receipt.
No available recipient. Please make sure that someone will be able to receive the delivery in a timely matter. Providing the recipient’s phone number is always helpful. Please make sure that your recipient will be in town on the date that your order is due to arrive.